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The stories of Maya, Chloe, Liam, and Marco are different, but they are rooted in the same powerful principle: ownership. A culture of ownership is a culture of growth. It drives innovation, deepens loyalty, and builds a brand that people are proud to champion.

Feedback, when delivered with trust and collaboration, is not an attack—it’s an opportunity. The ability to give meaningful feedback reflects a person’s depth of knowledge and their willingness to help others grow. Identifying gaps, rather than problems, and backing observations with evidence creates a constructive environment where everyone wins.

Discover how strategic thinkers drive success. See how a plumbing business office manager used business strategy to innovate and solve problems. Learn more.